Privacy Policy
Last updated: [Date]
Introduction
At Expansion Bridge, located at 1 Jewry Street, Winchester SO23 8BB, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services, in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following data:
- Personal Identification Information: Name, email address, phone number, billing and shipping address, payment details.
- Usage Data: Information on how you interact with our website, such as IP addresses, browser type, device type, and pages visited.
- Cookies: We use cookies to enhance your experience. For more information, please refer to our Cookie Policy.
2. How We Use Your Information
Your personal data may be used for the following purposes:
- To provide and improve our services.
- To process your transactions and deliver products/services.
- To communicate with you about your orders, promotions, and updates.
- To manage customer support and resolve issues.
- To comply with legal and regulatory requirements in the UK.
3. Legal Basis for Processing
Under the UK GDPR, we process personal data based on the following legal grounds:
- Consent: Where you have given us explicit consent to use your data.
- Contractual Necessity: To fulfill our obligations under a contract with you (e.g., for processing orders).
- Legitimate Interests: To improve our services, marketing, and customer support.
- Compliance with Legal Obligations: Where required by law.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties for the following purposes:
- Service providers assisting in website operations, payment processing, and delivery.
- Legal and regulatory authorities in the UK, where required.
- Business transfers in case of mergers, acquisitions, or asset sales.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. If you wish to request that we delete your personal data, please contact us.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, and disclosure. However, no data transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your data.
7. Your Rights
Under the UK GDPR, you have the following rights concerning your personal data:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may correct any inaccurate or incomplete information.
- Right to Erasure: You may request the deletion of your personal data, subject to certain conditions.
- Right to Restriction of Processing: You may request the restriction of processing your personal data under certain circumstances.
- Right to Data Portability: You may request to receive your personal data in a machine-readable format.
- Right to Object: You may object to the processing of your personal data based on legitimate interests or direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
8. International Transfers
Your personal data may be transferred and stored in countries outside the UK, including those with different data protection laws. By using our services, you consent to these international transfers, subject to the protection outlined in this Privacy Policy.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Expansion Bridge
1 Jewry Street
Winchester
SO23 8BB
Email: [email protected]